Frequently Asked Questions - Cable in the Classroom (CIC)

- computer (updated to handle multimedia; either Mac or PC, connected to the internet via broadband)
- webcam / digital video camera with Firewire
- microphone (internal or external)
- Flash 7 plug-in (download for free)
- Browser recommendations

How do I create a project?
To create a project, you will need to do the following:

Step 1: Install your webcam and microphone. Follow the manufacturers' directions.

Step 2: Verify that your network will communicate with Project Cam by going to http://www.macromedia.com/support/flashcom/ts/documents/port_test.htm. If you have success on any of these tests, you will be able to successfully view Project Cam content.

Step 3: Go to the Project Cam homepage and click "Create a New Project."

Step 4: Register for a Project Cam login/password. You only have to do this once, the first time you want to create or join a project.

Step 5: Complete the Project Cam application to create your project and click "submit." You will receive a response within 24 hours granting you access to your project page. Your project title, description & timeline will be automatically posted in the subject-area you selected. Prospective partners will now be able to apply to join your project.

Step 6: If you already have a partner, have him/her follow the steps to "Join a Project." Once your partner has completed the application, you will receive an e-mail with directions for how to approve it.

If you are seeking a partner, you will be notified by e-mail when someone applies to join.

Step 7: Go to the Project Cam homepage and find your project. Click "login." Once you are in the project, test your webcam and microphone. Select any of the windows and click "Send Video/Audio." A prompt from Macromedia Flash will appear. Click "allow" and the video/audio will be activated.

Step 8: Work with your partner to set up the details of your project.

How do I join a project?
First, browse the projects, which are organized by subject area. Click on "details" for more information about any particular project.

When you're ready to apply to join a project, follow these steps.

Step 1: Install your webcam and microphone. Follow the manufacturers' directions.

Step 2: To verify that your network will communicate with Project Cam, go to http://www.macromedia.com/support/flashcom/ts/documents/port_test.htm. If you have success on any of these tests, you will be able to successfully view Project Cam content.

Step 3: Go to the project description of the project you wish to join. Click "Join."

Step 4: Register for a Project Cam login/password. You only have to do this once, the first time you want to create or join a project.

Step 5: Complete a Project Cam application to join a project. Once you submit your application, your request will be forwarded to the project's creator. You will be notified by e-mail once the creator has reviewed your application.

Step 6: Go to the Project Cam homepage and find your project. Click "Login." Once you are in the project, test your webcam and microphone. Select any of the windows and click "Send Video/Audio." A prompt from Macromedia Flash will appear. Click "allow" and the video/audio will be activated.

Step 7: Work with your partner to set up the details of your project.

- For formal sessions, create a detailed schedule and script for the live session. (Remember to put a break in at 30 minutes to log out and log back in; the audio times out and stops working correctly at about 35 minutes into each session. If you login early to your session, you may want to consider moving up the break earlier in the schedule).

- While Project Cam is a very robust venue, please keep in mind that there are many variables beyond your control that could affect Project Cam's performance, such as traffic through your broadband pipe and on the internet at large.

- Assign different individuals to run the webcam/video camera and the microphone/audio system on each side of the project.

- Consider how you might use the live chat and/or file sharing capabilities before and after live sessions to enhance the project experience. (If your project requires more project management/collaboration in between live sessions, consider using CLIC, Cable in the Classroom's virtual, anytime-anywhere workspace. Share files, messages, tasks & more – all in your own private space. Visit CLIC for more details).

Why can't I see the File Manager?
The File Manager opens up in another window when you click the link. If you have a pop-up blocker, you may need to disable it in order to see this window.

How do I save files from the File Manager to my hard drive?
To save files to your hard drive from the File Manager, follow these steps:

How can I erase the live chat section?
The live chat cannot be erased; it is designed to be a log of a running dialogue. If you wish to not show prior chat, simply click "send" next to the text line several times so that the transcript is not visible.

How can I update my Project Cam settings?
To update your Project Cam settings, login to your project and click on link at the bottom of the screen "My Project Cam Settings." Your profile will appear and you will be able to change any of your personal information, including your e-mail address and password. NOTE: Do not click this link while using live video; you will be disconnected.

Option #1
Make sure your webcam and/or microphone has been installed correctly. Check the manufacturer's directions.

Option #2
Check the Macromedia Flash settings. Make sure the correct webcam and/or audio device has been selected.

Option #3 (FOR MAC OS X USERS)
Set up a new user account in OS X and login as this new user. This may reduce software conflicts.

Option #4
If none of the options from above work, contact Jill Nyhus, Assistant Director of Technology.

1. Check your Macromedia Flash audio settings to make sure you have selected the correct audio device. Consider deselecting "Reduce Echo" or changing volume scale. To check Macromedia Flash settings, do the following:

2. Try disabling the microphone attached to your webcam and try using an external microphone.

3. Find out how much bandwidth your local network may be using at that moment. The less bandwidth that is available to your machine, the slower the audio (& video) will travel.

4. Turn your microphone OFF when your partner is speaking.

- PC: Hold your mouse over video window with the students, right-click, and select "Zoom In." Use the little hand to move the image around within the frame.

- Mac: Hold down the control button and click and hold your mouse over video window with the students and select "Zoom In." Use the little hand to move the image around within the frame.